Rushworths Executive Resourcing Consultants

Competitive base + benefits
Hybrid/Home Based/Reading

IT Support Administrator

Proventeq is a Microsoft Solutions Partner for Modern Work and a Microsoft Content AI Partner Program chartered member, with a global customer base in more than 25 countries. We are a specialist provider of digital transformation solutions, focussed on Microsoft 365 and other latest technologies such as AI/Machine Learning. Despite a global footprint their small but nimble team retains a close-knit feel. At Proventeq you will be inspired by innovation, recognized for your contribution, and constantly challenged to try something new.
As the IT Support Administrator, your role will include;

Managing the internal infrastructure including servers, networks, firewalls, routers, switches, storage and telecoms and NAS.

Providing advice and guidance to colleagues on all aspects of IT support.

Creating user accounts and performing access control; maintaining Azure and onsite AD, users, devices and licences.

Documenting support calls and issues; assessing root cause where appropriate.

Performing regular technical reviews, diagnostic tests and debugging procedures to optimize computer systems.

Implementing security protocols and procedures to prevent potential threats.

You’ll need, along with a good education, proven technical diagnostic and problem-solving skills and strong communication skills;

Extensive experience with IT systems, networks, and related technologies.

Sound understanding of Microsoft 365, Azure, Microsoft Intune, Hyper-V, possibly SharePoint.

Solid knowledge of best practices in IT administration and system security.

Experience of SQL scripts for querying and troubleshooting.

Experience in MFA troubleshooting and FortiGate firewalls.

Be able to upgrade, install and configure new hardware and software when needed as well as installation and configuration of VPN software.

Softer skills will include enthusiasm, the ability to prioritise, organise, manage expectations and gain the support of others. You’ll be keen to run an efficient department working with colleagues across other geographies.
Headquartered in the UK, Proventeq has offices in Dubai, India and USA. Customers include UK, USA, UAE and Australian government departments and commercial enterprises across a range of domains; space, financial services, engineering, research, legal and manufacturing.
A hybrid role the office base will be Reading, Berkshire. You’ll work from home but be able to come to the office when needed for support and installation purposes.
To find out more about this interesting opportunity, please send your CV and reasons for applying to Rushworths.
Ref: RA689
Contact: Francesca Hall-Drinkwater
Email: 689@rushworths.net
Telephone: 01753 663619

Competitive base + benefits	Hybrid/Home Based/Reading
IT Support Administrator
Proventeq is a Microsoft Solutions Partner for Modern Work and a Microsoft Content AI Partner Program chartered member, with a global customer base in more than 25 countries. We are a specialist provider of digital transformation solutions, focussed on Microsoft 365 and other latest technologies such as AI/Machine Learning. Despite a global footprint their small but nimble team retains a close-knit feel. At Proventeq you will be inspired by innovation, recognized for your contribution, and constantly challenged to try something new. As the IT Support Administrator, your role will include; Managing the internal infrastructure including servers, networks, firewalls, routers, switches, storage and telecoms and NAS. Providing advice and guidance to colleagues on all aspects of IT support. Creating user accounts and performing access control; maintaining Azure and onsite AD, users, devices and licences. Documenting support calls and issues; assessing root cause where appropriate. Performing regular technical reviews, diagnostic tests and debugging procedures to optimize computer systems. Implementing security protocols and procedures to prevent potential threats. You’ll need, along with a good education, proven technical diagnostic and problem-solving skills and strong communication skills; Extensive experience with IT systems, networks, and related technologies. Sound understanding of Microsoft 365, Azure, Microsoft Intune, Hyper-V, possibly SharePoint. Solid knowledge of best practices in IT administration and system security. Experience of SQL scripts for querying and troubleshooting. Experience in MFA troubleshooting and FortiGate firewalls. Be able to upgrade, install and configure new hardware and software when needed as well as installation and configuration of VPN software. Softer skills will include enthusiasm, the ability to prioritise, organise, manage expectations and gain the support of others. You’ll be keen to run an efficient department working with colleagues across other geographies. Headquartered in the UK, Proventeq has offices in Dubai, India and USA. Customers include UK, USA, UAE and Australian government departments and commercial enterprises across a range of domains; space, financial services, engineering, research, legal and manufacturing. A hybrid role the office base will be Reading, Berkshire. You’ll work from home but be able to come to the office when needed for support and installation purposes. To find out more about this interesting opportunity, please send your CV and reasons for applying to Rushworths. Ref: RA689 Contact: Francesca Hall-Drinkwater Email: 689@rushworths.net Telephone: 01753 663619